Frequently Asked Questions


What are your business hours?
Our business hours are from 6:00 AM to 2:30 PM.
 
Are you open for business on Saturday?
We are open Monday through Friday only. 
  
How do I find your location?
Northwest Caster is located on Beverly Park Road, just north of the Mukilteo Speedway in unincorporated Snohomish County (Lynnwood address).   Following are driving directions:
 
From I-5 traveling northbound:  Take exit 182 (Highway 525) toward Mukilteo.  Follow Highway 525 (Mukilteo Speedway) to the northwest for approximately 3 miles to the second stop light, which is Beverly Park Road.  Take a right.  Our building is approximately 300 yards on the left in the Campbell Industrial Park at 12410 Beverly Park Road.  We are in Suite 51, which is the front portion of the building.  Parking is available in front of the building and our will call area is around the south side of the building at door #2.

From I-5 traveling southbound:  Take exit 186 (128th Street SW) and bear right.  Follow 128th Street SW to the west for approximately 1.8 miles (at Evergreen/Highway 99, 128th Street SW becomes Airport Way).  Take a left on 112th Street SW and another left on Beverly Park Road.  Follow Beverly Park Road for almost a mile to the south.  Our building is on the right in the Campbell Industrial Park at 12410 Beverly Park Road.  We are in Suite 51, which is the front portion of the building.  Parking is available in the front of the building and our will call area is around the south side of the building at door #2.
 
Our Portland, OR facility is a stocking location only - it is not staffed and there are no showroom hours.
 
Do you sell to the public? 
While the majority of our business is wholesale trade and with established industrial accounts, we do conduct retail business over the phone and at our will call counter.
 
Do you do repairs?
Generally speaking, the answer is no.  Exceptions to this would include products originally purchased from us which are in need of repair.  In this case, a minimum hourly charge of $25.00 per hour will apply.
 
Do you make deliveries?
No.  We utilize UPS and other preferred common carriers for shipments in the local and regional areas.
 
Do you rent equipment?
No. We do, however, sell equipment to several rental companies and would be glad to refer you to one of these customers for your equipment rental needs.